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Knowledgebase : Technical Support Information
PRIVACY AND COOKIE POLICY Virtual Trader understands and respects your privacy. We do not collect any personal information about website users other than: information provided by Users when completing forms on the website including but not limited to th...
To register for access to VT Support, first, navigate to the VT homepage http://www.virtualtrader.net [http://www.virtualtrader.net]. The private data held is only used for support purposes. You can request it to be removed at any time, but this action w...
The Virtual Trader newsletter is sent our periodically and contains information such as new releases, enhanced functionality and upcoming events. You can register for the newsletter by navigating to Account > Preferences > Subscribe to Newsletter   W...
A System Snapshot of your configurations will enhance the efficiency with which VT Support can help to resolve your issue. Please complete the following steps: * Navigate to SYSTEM DEVELOPMENT > SYSTEM SNAPSHOT * Select NEW * Select Create Note: Yo...
GETTING STARTED Once you have successfully registered for support and been notified of your login details, this guide will help you to work with the VT support portal. The portal provides users with access to the Virtual Trader Knowledge Base and allows ...